Effective Date: November 14, 2024

At WorkspaceZilla.com (“we,” “us,” or “our”), we strive to provide a high-quality service for workspace providers and users on our platform. Because we operate on a subscription-based model, we do not offer refunds for any payments made. This Return & Refund Policy outlines the conditions under which refunds may or may not be issued.

1. No Refunds on Subscription Fees

Due to the nature of our subscription-based services, all subscription fees are non-refundable. Once a payment for a subscription plan has been processed, we do not offer refunds for any reason, including if you decide to cancel your subscription before the end of your billing cycle.

2. Subscription Cancellation

You may cancel your subscription at any time. When you cancel your subscription:

  • Access to Services: You will continue to have access to your subscription plan until the end of your current billing cycle, after which your subscription will not be renewed, and you will not be charged for the following period.
  • No Refunds: Cancellations will not result in a refund for any amounts already paid. For example, if you cancel mid-billing cycle, you will still be able to use the service until the end of that billing cycle, but no prorated refund will be issued.

To cancel your subscription, please log in to your account and follow the cancellation process or contact our support team at support@workspacezilla.com for assistance.

3. Account Issues or Errors

If you believe there was an error related to your account or payment processing (such as a duplicate charge or technical error), please contact our support team immediately at support@workspacezilla.com. We will review your case and, if an error is found, we will work to resolve it promptly. However, as mentioned above, we do not offer refunds for any subscription fees already paid.

4. Changes to Subscription Plans or Pricing

WorkspaceZilla reserves the right to change subscription plans or pricing at any time. If you are on a monthly or annual subscription, we will notify you in advance of any changes to pricing. You may cancel your subscription at any time before the next billing cycle if the new pricing does not suit your needs.

5. Trial Periods and Discounts

If you sign up for a free trial or use any promotional discount, please note that:

  • Trial Period: If your trial period ends and you do not cancel your subscription, you will be charged according to the selected plan. No refunds will be issued for charges after the trial period ends.
  • Promotions and Discounts: If you use a discount or promotion, you will be charged at the discounted rate. If you cancel your subscription, you will lose access to the discount for future billing cycles.

6. Contacting Support

If you have questions about this policy or need help with any subscription-related issues, please reach out to our support team:

We are committed to providing the best service possible and will do our best to assist you with any issues related to your subscription.

7. Changes to This Policy

WorkspaceZilla reserves the right to modify or update this Return & Refund Policy at any time. Any updates will be posted on this page with an updated “Effective Date.” By continuing to use our service after changes are made, you agree to the revised policy.